Acquisition of Information
Concrete Vision does not acquire any more information about you than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.
Concrete Vision Employees and Privacy
Concrete Vision trains all Concrete Vision employees about the importance of privacy. Concrete Vision gives access to your information only to those employees who require it to perform their jobs.
Concrete Vision makes access to confidentially sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service.
Disclosure to Third Parties
It is Concrete Vision’s policy to never provide your information to third parties without your express permission or if such disclosure is necessary to process transactions or provide services which you have requested. The only exception to this policy is if Concrete Vision is compelled to do so by an appropriately empowered governmental authority.
Privacy and Concrete Vision Business Partners
The Site may require visitors (general visitors to the Site) and customers (visitors with passwords that allow them to go to the password-restricted areas of the Site) to provide contact information (for example, name and e-mail address), unique identifiers (for example, employee ID number for customers), demographic information (for example, zip code and age) and financial information (for example account or credit card numbers for purchases). Concrete Vision uses your contact information to create access to products and services on the Site, and to send you information about Concrete Vision. Your contact information is also used to contact you when necessary. Financial information that is collected is used to check the your qualifications and bill either you or your company for products and services, as applicable. Demographic and profile data is also collected at our site. Concrete Vision uses this data to tailo your experience to the Site, showing you content Concrete Vision believes might interest you, and displaying the content according to your preferences.
Protecting the privacy of a customer’s personal information is a top priority; however, Concrete Vision takes the protection of each customer’s corporate data and confidentiality to be one of Concrete Vision’s most significant responsibilities. Concrete Vision uses diligent efforts to ensure each customer’s data integrity is limited to the company for which that customer works or has authorization to access by using a company-specific password, and that such company’s data is not violated or accessed by unauthorized persons.
Nature of Information Acquired
The personally identifiable information Concrete Vision acquires in processing payment transactions varies according to the nature of the transaction and the way in which merchants or financial institutions are using Concrete Vision’s payment services. More often, it may include the amount of the transaction, and your name, credit card number and expiration date, checking account number, billing address, and shipping address.
Information/Data Center Security
Concrete Vision stores transaction information on secure computers located in a locked data center. Only a small number of Concrete Vision employees involved in the management of the data center have physical access to these computers. Where possible, Concrete Vision encrypts information stored on Concrete Vision computers as a further measure of protection. Concrete Vision uses high industry standards in the acquisition and deployment of firewalls and other security technology to prevent Concrete Vision computers from being accessed by unauthorized persons.
A cookie is small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. At some e-commerce sites, it functions as your identification card, recording your passwords, purchases, and preferences. But, at Concrete Vision, session-based cookies are used only, as described below. In order to enable our authorized users to authenticate to Concrete Vision’s application services only once per session, we use “cookies” to identify the user to multiple events. When a user logs into an application, their username, unique session identifier number, and other session data are captured in the cookie file, thus enabling the user to traverse through the screens of the application without authenticating at each new screen. Concrete Vision Cookies are terminated at the end of the session, or after 90 minutes of idle time.
No other information is captured in the cookie file, nor is any information permanently transferred to the user’s system.
Provision of Information to Others
To perform the Concrete Vision services, Concrete Vision must, of course, pass information about transactions to payment card processors and banks. From time to time Concrete Vision may also provide third parties with aggregate information that is not linked to you or any other any particular individual. Concrete Vision does not provide to any third party your name and e-mail address, or the names and e-mail addresses of other Concrete Vision customers.